The following matrix breaks down VOI)easy’s features and benefits, respectively:
VOI)easy Features/Benefits Matrix
FEATURES
BENEFITS
A fully managed voice service
Because no PBX (even gateways) are required, VOI)easy significantly reduces upfront, start-up costs.
Linux-based core technology with Windows/Mac desktop software client controlled through an intuitive, friendly user interface
Reliable, secure phone service that just works; easy to install, configure, use and maintain
SIP-based interoperability
With open standards as the underlying foundation, VOI)easy is more flexible (e.g. IM, conference, etc.) and scalable (i.e. no changes to core network required) than competitive offerings.
Direct inward dialing (DID) / unlimited long distance
Not only does VOI)easy produce significant cost savings, customers can extend local geographic regions virtually through localized direct dial calling.
IP-based applications integration
Because IP serves as the backbone fabric, robust functionality and new features can easily be integrated. (e.g. Outlook Contacts, Buddy Lists, video/multimedia, etc.)
The VOI)easy platform is built to support multisite work environments, making it a powerful tool for remote offices/users. (e.g. call handling, Hunt/operator groups, etc.)
Call recording & data storage/recovery
For customers, VOI)easy delivers extraordinary peace-of-mind with 'best-of-breed' redundancy and world-class survivability.
Trusted customer and technical support
Support is in TeamLogic's DNA. Combined with the training, monitoring, R&D and troubleshooting talent of EtherSpeak, VOI)easy is supported by a world-class team of professionals.