RedundaTrunk

No matter how robust the telephony equipment residing at the customer's premises, what can you do if the call doesn’t get through?  Reliable communications require easily implemented, redundant connectivity to ensure business continuity and disaster recovery.

Even if a catastrophe strikes, you can rest assured if you've enabled EtherSpeak RedundaTrunk, a real-time disaster avoidance service enabling touchless automatic switching over between SIP trunking and backup Public Switched Telephone Network (PSTN) routing.

So long as callers can reach our network, RedundaTrunk can re-route all inbound calls seamlessly to a pre-configured local phone number. Conversely, outbound calls could automatically switch over to the SIP trunks if POTS/PRI goes down.

Both the caller and the user receiving the call would never know there was a problem. Email notifications would automatically alerts administrators and customers of the failover condition. In short, your business wouldn't miss a beat if RedundaTrunk is enabled.